Zendesk Sunshine enables businesses
2019年5月15日Our developers also see tremendous value in the possibility of using the open source tools they already know and love on AWS, which would ultimately serve our customers and the business better.chinaweilder. Relevant customer data can power, among other things, customer service interactions, personalization, marketing campaigns, field sales analytics tool,Explore.(NYSE: ZEN) today launched Sunshine, an open and flexible customer relationship management (CRM) platform built completely in the public cloud onAmazon Web Services, Inc. At the same time, these closed CRM tools are directly at odds with developers’ need for flexibility and freedom.
With Sell, information will be able to flow seamlessly between support and sales on the Sunshine CRM platform, resulting in a single conversation with customers and better alignment between teams.Introducing Zendesk ExploreAs data and analytics become increasingly important to how businesses build and scale personal, connected experiences for their customers, Zendesk also announced the general availability of its data.With this information, customers can use Sunshine to not only create a complete picture of their customer but also model the relationship customers have with the data and the business. Traditional CRM platforms force companies into proprietary https://www.chinaweilder.com/ technologies that limit their view of customers and make it difficult to connect customer data spread across internal and external systems and services.”
According to the Gartner report,The Eight Building Blocks of CRM: Information and Insightspublished in February 2018, Customer information and insight is the lifeblood of successful CRM systems and is essential for superior customer engagement. Zendesk Sunshine enables businesses to connect and understand all their customer data, wherever it lives, and gives their developers the ability to build and deploy customer apps and services faster. Using Events, companies can capture any customer activity such as customer service interactions, website visits, purchase transactions, and shipping history in a historical timeline.
With Sell, information will be able to flow seamlessly between support and sales on the Sunshine CRM platform, resulting in a single conversation with customers and better alignment between teams.Introducing Zendesk ExploreAs data and analytics become increasingly important to how businesses build and scale personal, connected experiences for their customers, Zendesk also announced the general availability of its data.With this information, customers can use Sunshine to not only create a complete picture of their customer but also model the relationship customers have with the data and the business. Traditional CRM platforms force companies into proprietary https://www.chinaweilder.com/ technologies that limit their view of customers and make it difficult to connect customer data spread across internal and external systems and services.”
According to the Gartner report,The Eight Building Blocks of CRM: Information and Insightspublished in February 2018, Customer information and insight is the lifeblood of successful CRM systems and is essential for superior customer engagement. Zendesk Sunshine enables businesses to connect and understand all their customer data, wherever it lives, and gives their developers the ability to build and deploy customer apps and services faster. Using Events, companies can capture any customer activity such as customer service interactions, website visits, purchase transactions, and shipping history in a historical timeline.
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